Troubleshooting
403 forbidden_tier
Your account isn't on a Pro or Team plan. Upgrade from My account, then run
/mcp and sign in again.
Kvendra tools stopped working or sign-in expired
/mcpChoose kvendra-cloud and sign in again.
Self-hosted and hosted
A self-hosted install and a Kvendra Cloud account are separate knowledge bases. There's no supported migration path between them yet.
The plugin doesn't show up in my claude.ai organization
Ask your org admin to make the kvendra-skills plugin available.
Still stuck
Email support@kvendra.ai.